If I volunteer in one of the shops, are there COVID-19 measures in place to protect me and customers?

Throughout the pandemic, our priority has been keeping our staff, volunteers and customers safe - and it will continue to be so as restrictions ease. 

So we've a number of measures in place to ensure our customers can shop with us safely:  

• our shop teams will continue to wear face coverings on the sales floor, unless they're unable to  
• we're encouraging our customers to do the same  
• we maintain safe distancing where possible  
• we'll continue to provide hand sanitiser for use at the entrance to all our shops and stores
• you'll wear gloves to sort through donated items 

The shop manager will explain all our COVID-19 measures to you before you start.

If anyone develops symptoms, or has a positive test, they must stay away and let the shop manager know.