Throughout the pandemic, our priority has been keeping our staff, volunteers and customers safe - and it will continue to be so as restrictions ease. 

So we've a number of measures in place to ensure our customers can shop with us safely:  

  • our shop teams will continue to wear face coverings on the sales floor, unless they're unable to  
  • we're encouraging our customers to do the same  
  • we maintain safe distancing where possible  
  • we'll continue to provide hand sanitiser for use at the entrance to all our shops and stores
  • you'll wear gloves to sort through donated items 

The shop manager will explain all our COVID-19 measures to you before you start.

If anyone develops symptoms, or has a positive test, they must stay away and let the shop manager know.