Vision, mission, values

Our Vision is ...

Excellence and choice in palliative and end of life care.

Our Mission is ...

Provide high-quality holistic care for adults with life-shortening illnesses whenever they need us, enabling them to live life as well as possible for as long as possible.

Our Values are ...

Compassion
Inclusive
Transparency
Integrity
Excellence

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Please read the following terms and conditions carefully as they govern the use of this website.

All material contained within The Norfolk Hospice, Tapping House, website (www.norfolkhospice.org.uk) is covered by a disclaimer and protected by copyright laws. Access to this website (www.norfolkhospice.org.uk) is subject to the following conditions.

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If you would like to discuss any of this in further detail, please telephone 01485 601700, email [email protected]; or write to The Norfolk Hospice, Wheatfields, Hillington, King's Lynn, Norfolk, PE31 6BH.

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Sarah Treble

Sarah joined the Board of Trustees in February 2020 and is a member of the Finance and Investments Committee.
The Loose Change Challenge

We are setting a challenge for our supporters, as you start to Spring clean and come across any loose change we are asking you to put this aside and donate it all to The Norfolk Hospice.
Dr Laurence Atkinson

Laurence joined the Board of Trustees in February 2020 and is a member of the Care & Clinical Governance Committee.
Relaxation Video

During this national crisis we are all feeling worried, stressed and anxious to help you we have created a short beach relaxation

Comments, Compliments and Complaints

The Norfolk Hospice aims to provide high standards in all aspects of its work. We welcome your views, comments, suggestions and complaints.
Quality Account, Annual Report & Strategy

Our Quality Account, Annual Report and strategy provide information about our goals, achievements and finances.
CQC

The Care Quality Commission monitor, inspect and regulate the health and social care sector and judge the quality of the services we provide. We are subject to their inspections and the results are published on their website. We are pleased to confirm that our latest inspection rated the hospice as Good.
Privacy and Data Protection Statement

The Norfolk Hospice takes seriously the need for confidentiality and safeguarding of personal information and the vitally important aspect of trust in a professional caring relationship.
How we are governed

The Norfolk Hospice, Tapping House is a charitable company limited by guarantee.
Policies

The Norfolk Hospice, Tapping House (NHTH) policies apply to all areas of the organisation. The governance principles apply to all employees and volunteers.
Fundraising Regulator

We are registered with the Fundraising Regulator and we agree to ensure our fundraising is legal, open, honest and respectful.