Our Patient Transport drivers provide safe, efficient, high quality transport for patients, their families and their carers - from their homes to the hospice, and back again. This may be for day therapy assessments and clinics, bereavement/family support, complementary therapies or any other service we offer.

We'd like more volunteers for every weekday but Mondays, Wednesdays and Thursdays are our busiest days - so if you can be flexible that would be ideal. Drives are arranged a week in advance and you give the transport team your availability for the week.

Interested? Call 01485 601700 or Apply Online

Driving patients

You'll use one of our hospice vehicles to pick passengers up at a prearranged time and take them from their home to the hospice - or back home after their visit. If you prefer, you can use your own car. You'll help them into and out of the vehicle - and when you get there you may need to use appropriate aids (like a wheelchair). 

If you do use your own vehicle it doesn't have be any special kind and you don't need any additional licence qualification. You may find that your motor insurance covers you to drive people on a voluntary basis without any additional cost - and without even having to let them know.

You will receive full training. 

This role is subject to an Enhanced Disclosure & Barring Service (DBS) check.

Things you'll need to do

  • Take responsibility for making sure your vehicle is in sound working order, safe and clean.
  • Plan your route to minimise mileage but make sure the passenger is comfortable. Always use the most direct route unless told otherwise.
  • Be aware of your passenger's safety, and yours, at all times - tell Day Therapy if you're concerned about anything.
  • If needed, help the passenger get into/out of the vehicle safely.
  • Join in with passenger led conversations but respect their need to travel in silence if they wish. 
  • Be aware of time and don't drive too fast or appear rushed.
  • Make sure the vehicle is wiped down with antibacterial wipes before and after the patient’s journey.
  • Know what to do in an emergency situation, for example if the vehicle breaks down or the passenger feels unwell.