Latest Coronavirus (Covid-19) Information

-UPDATED 27/08/2024-

Please read our guidance before visiting The Norfolk Hospice. Our patients and clients are particularly vulnerable, and your understanding is appreciated. The senior management team have been regularly reviewing the latest government advice around the Coronavirus (COVID-19) infection.

We want to make sure that our hospice remains a safe space for service users, staff, volunteers and visitors to the hospice. Our patients - especially those on our inpatient unit - are a particularly vulnerable group to any additional infections.

VISITOR RESTRICTIONS - INPATIENT UNIT

We understand how important it is for both our patients and their loved ones that visiting can take place. Our patients are very vulnerable to infection due to the nature of the reason they are with us in the Hospice. To protect our patients as much as possible, please follow this guidance.

If you have symptoms of a respiratory infection, such as COVID-19, and you have a high temperature or do not feel well enough to go to work or carry out normal activities, try to stay at home and avoid contact with other people, until you no longer have a high temperature (if you had one) or until you no longer feel unwell.

It is particularly important to avoid close contact with anyone who you know is at higher risk of becoming seriously unwell if they are infected with COVID-19 and other respiratory infections, especially those whose immune system means that they are at higher risk of serious illness, despite vaccination. If you have a positive COVID-19 test result, it is very likely that you have COVID-19 even if you do not have any symptoms. You can pass on the infection to others, even if you have no symptoms.

Most people with COVID-19 will no longer be infectious to others after 5 days. If you have a positive COVID-19 test result, please do not visit for 5 days unless your loved one’s circumstances mean this is essential. If this is the case please speak to the nurse in charge who will advise on sensible precautions, with the aim of keeping patients, staff and visitors as safe as possible.  We also ask you not to visit if you have symptoms of any other transmissible illness, such as flu or norovirus.

If visiting with a respiratory infection, please cover your mouth and nose when you cough or sneeze; wash your hands frequently with soap and water for 20 seconds or use hand sanitiser after coughing, sneezing and blowing your nose and before you eat or handle food; avoid touching your face.

Please wash your hands in the facilities available, and use hand sanitiser, before entering the IPU.

Before you leave the patient’s room, please cleanse your hands with the alcohol gel available.

Please contact the Unit on 01485 601700 for an update on your family member.

Thank you for your understanding and if you wish to discuss any of the above please ring 01485 601700 between 9am – 5pm Monday to Friday.

DAY THERAPY AND FAMILY SUPPORT

Please be aware that due to COVID-19 we have put the below measures in place, in order to keep yourself and our staff safe.

·         If you have tested positive for a COVID-19 infection or have symptoms of a COVID-19 infection or do not feel well enough to attend the Tulip Centre, please stay at home and avoid contact with other people, until you no longer have a high temperature (if you had one) or until you no longer feel unwell.

·         Most people with COVID-19 will no longer be infectious to others after 5 days. If you have a positive COVID-19 test result, please do not visit for 5 days

•  If attending with a respiratory infection, such as a cold, please cover your mouth and nose when you cough or sneeze; wash your hands frequently with soap and water for 20 seconds or use hand sanitiser after coughing, sneezing and blowing your nose and before you eat or handle food; avoid touching your face

 

Thank you for your cooperation and support in helping us to keep you and everyone who visits us safe and well.